Privacy Policy & Legal Information
Your data privacy, transparency, and trust are the cornerstones of our service. Nile Education Consultancy is committed to protecting your personal information and ensuring a secure counseling and admission support experience.
Privacy Policy
Last Updated: May 13, 2026
Welcome to Nile Education Consultancy. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, admission counseling services, lead forms, communication channels, CRM platform, and admission assistance services.
1. Information We Collect
- Full Name & Contact Details
- Email Address & Phone Number
- Academic Documents
- Passport Details
- Course & Country Preference
- NEET/Academic Details
2. How We Use Information
- Admission Guidance & Selection
- University Selection
- Visa & Documentation Support
- Application Processing
- Counseling Follow-ups
- Important Updates
3. Data Protection
Nile Education does not sell or rent personal information. Documents such as passports, academic certificates, identity proofs, and admission records are handled securely. Information is only shared with authorized partners such as universities, admission offices, visa authorities, travel/support partners, and service providers strictly when required for the admission process.
4. Communication Consent
By submitting forms on our website or through our communication channels, you consent to receive admission updates, counseling calls, SMS, WhatsApp messages, and emails from Nile Education Consultancy and its authorized representatives.
5. Cookies & Analytics
Our website may use cookies, Google Analytics, CRM tracking, Meta Pixel, or similar tools to improve user experience, measure website performance, track inquiries, and provide relevant counseling support.
6. Data Retention
We retain student and inquiry data for as long as required to provide admission support, counseling follow-up, legal compliance, dispute resolution, and record management.
7. User Rights
Users may request:
Refund Policy
1. Counseling Fees
Registration, counseling, and initial service fees are generally non-refundable because they cover administrative overheads, counselor time, documentation review, and admission processing support.
2. University-Specific Fees
Any refund related to university application fees, tuition fees, hostel fees, or admission fees is subject to the respective university's official refund policy.
3. Visa Rejection
Refund eligibility in case of visa rejection depends strictly on embassy rules, university withdrawal clauses, payment stage, and documentation status.
4. Processing Information
5. Non-Refundable Items
- • Application Fees
- • Visa Charges
- • Documentation Charges
- • Consultancy Charges
- • Courier Charges
- • Third-party Charges
Terms & Conditions
Consultancy Role
Nile Education Consultancy provides admission guidance, university selection support, documentation assistance, visa guidance, and post-admission support. We act as an education consultancy and facilitator between students and medical universities.
Admission Criteria
Admissions depend on university eligibility rules, NEET qualification status, academic performance, document authenticity, seat availability, and embassy/visa approval. Final admission decisions are made by the respective universities.
Student Responsibility
Students must provide genuine academic, identity, financial, and travel documents. Failure to provide accurate information, missing deadlines, or document misrepresentation may lead to application cancellation without refund.
Communication & Follow-up
Students and parents must remain available for counseling updates, document requests, payment deadlines, university communication, and visa-related instructions.
Limitation of Liability
Nile Education is not responsible for changes in university policies, government regulations, embassy delays, visa rejection, travel disruptions, currency fluctuations, hostel changes, or force majeure events.
Jurisdiction
All disputes are subject to applicable Indian laws and relevant jurisdiction in New Delhi, India.
Important Disclaimer
Nile Education Consultancy provides educational counseling and admission assistance for Indian and international medical education opportunities. We are not a university, embassy, government authority, or medical council.
Legal FAQ
Frequently asked questions about our policies.
Yes. Nile Education handles student information, academic documents, passport details, and admission records securely and only uses them for counseling, admission, visa, and related support purposes.
Questions about our policies?
Our support and compliance team is here to help you understand your rights, responsibilities, privacy, refund rules, and admission-related policies.
Nile Education Consultancy Pvt. Ltd.
Head Office No-19, Tdi Centre
near DLF Tower-A, New Delhi - 110025